Protecting your information
You stay in control of what is shared.
Not every business record can be sold. We help you find what can be shared safely, leave out what cannot, and agree in writing who may use it and how.
You decide what is included
Only the records, years and details you agree to. Nothing else is touched.
Private information stays out
Anything you are not allowed to share stays out, including what you promised customers to keep confidential.
Careful checks by people
Our software helps find possible problems. Appropriate people review rights and privacy before anything is offered.
You approve before sharing
You see and approve the prepared records before anyone else receives them.
1. Agreeing the scope
What is included — and what is not
Before anything is prepared, we agree in writing which records are included, which years they cover and what must stay out. If something is not in the agreed scope, it is not used.
Owning a record is not always the same as being allowed to share it. We check both.
2. Checking for limits
Promises, agreements and the law
We look for anything that limits sharing: confidentiality agreements with customers (sometimes called NDAs), records that belong to someone else, and information about people.
Taking a customer’s name out does not cancel a confidentiality agreement. If permission is needed, the record stays out unless that permission is obtained.
3. Preparing the records
Information that cannot identify a person
Some records can be useful after details that identify a person are properly removed, or after figures are combined. Others cannot be made safe and are left out.
Removing a name is not always enough. Replacing names with codes still leaves information that may identify someone, and we treat it with the same care. We use the right method for each type of record and check the result.
4. Who receives it
Clear about buyers and uses
Buyers may include companies building AI. Before you approve, we explain who may use the records, what they may use them for and any other details you need to decide.
Your contract explains any further sharing or public use. Removing names alone cannot prevent every possible disclosure, which is why scope and uses are agreed up front.
Recording
No recording everything by default
We start with what you already keep
Most of the value is in records you already have. Any new kind of recording — calls, screens or video — is optional, needs separate approval, and only starts after the right notices, permissions and protections are in place.
Always left out
- Personal apps and private activity
- Passwords and login details
- Every keystroke
- Anything you have excluded
Being allowed to record something for one reason — such as training staff — does not automatically mean it can be sold. We check what people were told and what is allowed for this new use.
Questions about privacy
Our records contain private information. Can we still take part?
Possibly. You do not share anything you are not allowed to share. We help check what must stay private and what could be sold. Some records may be useful after identifying details are properly removed or figures are combined. Others must be left out. You approve what is included.
What if we promised our customers to keep their information confidential?
That promise still applies. We check the relevant agreements and leave out restricted information unless the necessary permission is obtained. Taking a customer’s name out does not cancel a confidentiality agreement, sometimes called an NDA.
Will you record our staff, calls or computer screens?
Only if a particular recording method is needed, agreed and allowed. We start with records you already keep. Any new recording requires the right notices, permissions and protections. Private activity and information you have excluded must stay out. We do not start recording everything by default.
Could this reveal our secrets or help a competitor?
We agree what buyers may receive and how they may use it. Information you are not allowed to share stays out. We help remove private details where appropriate, and you approve the records before they are shared. Your contract must explain any further sharing or public use; removing names alone cannot prevent every possible disclosure.
Find out what your records could be worth.
Tell us a little about your business. No files, no account. We look at what you tell us and contact you about the next step.